Yodel Reviews

1.1 Rating 6,209 Reviews

2 %

of reviewers recommend Yodel

Company Reviews

Questions

Metrics

1.1

Based on 6,209 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 6%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Yodel deliver? How long does Yodel take to deliver? Does Yodel deliver on time? How is accuracy and good condition of items delivered by Yodel?

Returns

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Customer Service

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How does Yodel deliver?

Helpful Report

(1 week ago)

Yodel delivers items by Courier.

Helpful Report

(1 week ago)

47.35%

Industry Average

“ Read more Agi Bob 6 reviews GB Rated 2 out of 5 stars Terrible service My parcel's original delivery date was Wednesday 26th March. ”

- Anonymous

“ This delivery company is absolutely disgusting, my wife ordered clothes for our six month old baby. They then sent a picture as “proof” that they delivered it, once looking at the picture we realised they have left the items inside the rubbish bin. Who the hell does that!! Yodel you are disgusting people. ”

- Anonymous

“ Worst delivery company in the world!! They just leave it anywhere and everywhere. They don't care at all and neither do the higher ups or something would have been done about it by now with the amount of complaints!! ”

- Anonymous

Yodel Reviews

Delivery - Slow