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Farfetch Reviews

1.5 Rating 287 Reviews
12 %
of reviewers recommend Farfetch
1.5
Based on 287 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
Greater than 48%
Accurate And Undamaged Orders
Greater than 67%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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How is accuracy and good condition of items delivered by Farfetch?
(9 hours ago)
Greater than 67% of reviewers feedback is Farfetch delivered accurate and undamaged order.
(9 hours ago)
D

Delivery - Average

53.85%
Industry Average